Administrative Affairs

The Administrative Department was established in 2006, following the University’s administrative and financial separation from the Royal Scientific Society. Since then, it has assumed its pivotal role within the University’s administrative structure by overseeing a wide range of services that support the educational process and enhance the campus environment, serving as a core pillar of the organizational structure and a primary provider of operational services.

The Administrative Department is considered one of the vital departments at Princess Sumaya University for Technology (PSUT). It bears comprehensive responsibility for delivering integrated operational and administrative services aimed at supporting the quality of the university environment and enhancing institutional performance efficiency.

Main Activity and Objective
To provide advanced and sustainable services that efficiently serve the university community through the development of procedures, the adoption of the latest technologies, and the improvement of infrastructure quality and operational services, thereby enhancing the overall university experience.

Vision
To advance the system of administrative and operational services through effective management of security, mobility, maintenance, infrastructure rehabilitation, landscaping, and logistics, in support of PSUT’s aspirations for a safe and integrated educational environment.

Mission
Our mission is to manage and develop PSUT’s infrastructure and operational services with high efficiency and professionalism. We strive to provide an exceptional working and learning environment by adopting best practices and modern technologies, ensuring the highest standards of quality, safety, and sustainability, in service of our students, academic and administrative staff, and guests, and in support of achieving PSUT’s strategic goals.

Duties and Services
 The responsibilities of the Administrative Department encompass a broad range of services, including:

1. Facilities and Infrastructure Management: Implementing routine and emergency maintenance for buildings and equipment, and overseeing development and renovation projects.
   
   
2. Security and Safety: Providing protection and security services for the campus, managing emergency plans, and ensuring compliance with occupational health and safety standards.
   
   
3. Transportation and Mobility: Organizing university transportation services, traffic flow, and parking facilities to ensure smooth movement within and outside the campus.
   
   
4. Sustainability and Environment: Maintaining green spaces, carrying out landscaping activities, promoting a culture of sustainability, rationalizing energy and water consumption, and managing waste.
   
   
5. Operational and Logistical Services: Managing facility cleaning services and providing logistical support for university events and conferences.
   
   
6. Quality and Continuous Improvement: Developing systems and policies to enhance operational performance and beneficiary satisfaction.
   
   

Governing Values
 The work of the Administrative Department is guided by the following core values:

1. Service Excellence: Commitment to delivering high-quality services that exceed beneficiaries’ expectations.
   
   
2. Safety First: Prioritizing the health and safety of the university community.
   
   
3. Sustainability and Responsibility: Adopting environmentally friendly practices and contributing to a sustainable future.
   
   
4. Innovation and Development: Continuously seeking smart solutions and modern technologies to improve operations.
   
   
5. Teamwork: Belief in the importance of collaboration and integration to achieve shared goals.
   
   
6. Integrity and Transparency: Operating with the highest levels of professionalism and clarity in all dealings.
   
   
7. Beneficiary-Centered Approach: Serving the university community and attentively responding to its needs.
   
   

Future Aspirations
 The Administrative Department aspires to be a strategic partner in PSUT’s success through:

1. Transition to Smart Management: Developing a smart, centralized Computer-Aided Facilities Management (CAFM) system based on data and analytics to predict maintenance needs and improve efficiency.
   
   
2. Leadership in Sustainability: Actively contributing to making the campus a model of environmental sustainability and striving toward a green campus.
   
   
3. Enhancing the Beneficiary Experience: Developing digital platforms for service delivery and feedback collection to ensure a smooth and convenient experience for all.
   
   
4. Integration and Strategic Planning: Strengthening cooperation with all university departments to align operational services with academic and research aspirations.