The ultimate role of Princess Sumaya University for Technology’s Office for Careers Guidance and Alumni Affairs is to provide a suitable environment for the University’s students to learn and acquire the expertise and skills that will increase their value to employers, as well as helping to change students’ outlook on the culture of job-seeking and work, helping them to develop, and encouraging them to strive for creativity and excellence. In order to meet these aims, the Office offers training and extracurricular activities, including voluntary work, and arranges cooperative projects with private and public civil society organizations in order to achieve the optimal investment of the latent energies of the country's youth, thus increasing their employment opportunities and paving the way for them to build successful careers.
The major objective of the Office for Careers Guidance is to contribute to providing a suitable university environment for students to learn and acquire the expertise and skills that will increase their employability. This objective can be further broken down into the following sub-divisions:
1. Providing counseling services to students, offering the appropriate guidance and advice to help them evaluate different academic qualifications and the career-related demands that currently dominate the labor market in Jordan.
2. Providing current University students and graduates with the opportunities to enhance their abilities and skills through training courses commensurate with the requirements of the labor market.
3. Promoting active civil involvement among University students through their participation in volunteer programs and projects that have a positive impact on their communities.
4. Strengthening partnerships between the public and private sectors, NGOs, international organizations and the University.
Services offered by the Office for Careers Guidance and Alumni Affairs
One: Careers Guidance
Careers guidance in all its forms aims to steer and guide students through the various stages of study, helping each student to choose the appropriate specialization and occupation based on his/her abilities, mental and physical capabilities, and academic and career preferences.
Forms of careers guidance:
Individual careers guidance:
Individual careers guidance aims to establish a professional relationship between mentor and student so that the mentor can obtain the necessary information and data about the individual, subsequently interpret this information and data to help understand the behavior and personality of the student, and then assist the student to choose his/her career path.
Group careers guidance:
Here, the aim is to make students aware of the needs of the labor market, affirmative action behaviors, the skills required by employers, and the challenges faced by students in the labor market. Group careers guidance also seeks to address a particular problem or challenge facing a group of students so that they can receive advice on how to alter their behavior to become more positive.
Individual e-careers guidance:
Individual e-careers guidance aims to provide online counseling services to the student to help him get to know himself and better understand his own behavior and personality. From there, he can identify any possible problems and learn how to overcome them. Individual e-counseling also includes undergoing a number of psychological tests that measure individual abilities such as: tests of competency, preparedness, personality and tendencies, to help students choose their career path.
This activity aims to guide and educate students on specialized topics in the field of job-seeking and employment.
The Office runs training programs that aim to develop students’ skills and abilities and empower them during the different stages of study so that they meet the requirements of the local and external labor market upon graduation. In addition to specialized training courses, the Office organizes workshops, opportunities to volunteer, and lectures to raise awareness in relevant subjects. The current focus for the University’s students is on the following:
Job-seeking and work skills:
• Job- seeking skills.
• CV writing skills.
• How to write a cover letter.
• Interviewing skills when applying for jobs.
• Ethics in the work-place.
• The law regarding Social Security for employers and employees.
• Student training according to specialization to enable them to gain employment.
Training in entrepreneurial and self-employment skills:
• How to begin start-up projects.
• Business entrepreneurship.
• Business plans.
• How to organize financing.
• Administrative and financial skills.
Training communication skills:
• Communication skills.
• Body language.
• Customer service skills.
• Neuro-linguistic programming (NLP).
• English language.
• Technical writing skills in English language.
Computer Application Training:
• Financial analysis using Excel.
• PowerPoint presentation.
• Using Microsoft Office.
• Technical drawing with AutoCAD, Photoshop.
• Social media.
• Any programs and courses that benefit students in their field of study and can be useful to them in the labor market.
Workshops to introduce students to professional qualifications, the most important of which are:
• Certified Management Accountant (CMA). (US qualification)
• Certified Public Accountant (CPA). (US qualification)
Awareness, Community and Volunteer Programs:
• Human rights.
• Volunteer work.
• Women's rights and children's rights.
• The rights of persons with disabilities.
• Community service, volunteering in all its forms.
Three: Activities and Partnerships (Networking).
The Office brings together groups of companies from different sectors in seminars geared at educating and enabling students to plan their career paths, and also provides opportunities for University students to get involved in volunteer work through networking with civil society organizations and non-profit organizations. Networking events and partnerships aim to open channels of communication and build strategic and lasting relationships with relevant partners, public and private sector institutions, donor institutions, civil society organizations, trade unions, business associations, graduates, and recruitment companies, and maintain and develop these relationships to achieve the strategic objectives of the Office and the University. Networking activities and partnerships include the following services:
In-service training for employment purposes:
In-service training helps to create job opportunities for graduates through cooperation with government institutions, civil society organizations, financing bodies and donors.
Opportunities to volunteer with civil society institutions and organizations help in the development of students' life skills.
Part-time employment helps to develop life skills and aids the student to obtain income to cover living expenses.
The Careers Day aims to provide students and job seekers with the opportunity to communicate with employers and discover the job opportunities available to them. A number of local and overseas companies from various sectors of the economy participate in these exhibitions, in addition to companies specializing in recruitment and human resources.
The Office keeps in touch and coordinates with public and private sector institutions to obtain up-to-date news on available job opportunities in the market and advertise them within the University in order to assist students in obtaining employment.
Recruitment websites and companies:
These are the websites and recruitment companies that create and facilitate job opportunities in the local and international markets. Networking with these sites and companies aims to introduce students to these entities and their requirements and thus help students in the recruitment process.
Four: Alumni Affairs
The Office works to provide university students with internship programs to equip them with the practical experience and skills required in the various available sectors in the labor market. The Office also plays a major role in organizing the University's Careers Week events to connect students and graduates with public and private sector institutions. Current PSUT students are connected with graduates, thus motivating the students to follow the appropriate path to build their own careers. There is an ongoing process of communication between the University and its graduates, so that the graduates keep the University and its Schools informed of how their careers are developing and the University can thereby measure the extent of compatibility of its graduates with market needs. This ongoing contact also serves to increase the feelings of loyalty and belonging to the University among its graduates. The following services are all part of the follow-up offered to PSUT alumni:
1. Alumni Database:
This database contains alumni data related to name, gender, nationality, date of birth, academic qualification, year of graduation, School, department, current job, country of work, telephone, email.
2. Organizing Alumni Meetings (Alumni Conference, Alumni Forum):
Alumni conferences: Annual conferences are held and graduates are invited to increase the level of contact among graduates.
Virtual clubs: Universities set up these clubs to increase communication with graduates through the use of social media networks.
3. Follow-up of graduates’ career status:
The Office works on the follow-up of graduates in their workplaces and with recruitment agencies through specialized questionnaires. This is considered one of the most important studies because it measures the ability of graduates to find employment in the local and external market, in addition to those who set up their own business projects.
4. Data and studies:
The Office works on the preparation of different studies on graduates and the labor market.
• Data on higher education in the Ministry of Higher Education.
• Data on the labor force which consists of statistical information on Jordanian workers and the unemployed in the labor market as issued in surveys by the Department of Statistics.
• Data on employees participating in the civil service and Social Security systems.
• Those disciplines identified as stagnant or saturated within the Civil Service Bureau.
• Studies on the specializations currently in demand in the labor market.
• Studies on graduates and the labor market.
• Studies on the recruitment market’s needs regarding jobs and skills.
• Studies on the compatibility between graduates and the labor market.
• Graduate success stories.
Official bodies and private sector institutions dealt with by the Office:
The King Abdullah II Fund for Development:
A Memorandum of Understanding was signed with the Fund for:
1. Training the Office team and providing them with multiple skills in the areas of careers guidance, communication, marketing and recruitment systems, so that they can provide our students with an excellent level of service.
2. Forming ties with organizations concerned with student affairs, and providing services to students through the careers guidance offices of all the Jordanian universities, to unify efforts in an orderly manner.
The All Jordan Youth Commission:
The AJYC is the youth wing of the King Abdullah II Fund for Development and works on holding training workshops for youth in universities and youth institutions through various initiatives launched by the Commission.
Private companies and public institutions that secure employment opportunities for graduate students:
• The Injaz Foundation for the creation of economic opportunities for Jordanian youth. The Foundation offers a number of programs and instructors to give students training courses in numerous types of skills to enable them to compete in the labor market with high levels of ability and competency.
• The Business Development Center (BDC) Skills Program: It provides paid training opportunities for graduate students, leading to permanent employment opportunities commensurate with their academic specializations.
In order to provide our students with the best possible service, the Office also deals with many additional training and consulting service companies who offer our students beneficial programs.